Privacy Policy – Greentech Power Solutions

Greentech Power Solutions (Pty) Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or make purchases.

Information We Collect

We may collect information directly from you, automatically from your interactions with our website, or from third-party services:

  • Personal Information: Name, email address, phone number, delivery addresses, billing information, and company details.
  • Payment Information: Bank account details, EFT payment confirmations, or other payment data required to process orders.
  • Website Usage Data: IP addresses, browser type, operating system, browsing behavior, and cookies to improve website performance.
  • Communication Records: Emails, calls, and messages related to support, marketing, or service inquiries.

How We Use Your Information

Your information is used to:

  • Process and fulfill orders efficiently.
  • Communicate about your orders, products, promotions, and updates.
  • Enhance our website, services, and overall customer experience.
  • Comply with legal, tax, and regulatory obligations.
  • Detect and prevent fraudulent transactions or unauthorized activities.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Payment processors, banks, and financial institutions for transactions.
  • Delivery and logistics providers to ensure accurate and timely delivery.
  • IT and technical service providers for website management and support.
  • Regulatory authorities if required by law.

Cookies & Tracking

Our website uses cookies and analytics tools to:

  • Track website performance and user engagement.
  • Remember login sessions and preferences.
  • Serve relevant content and advertisements.

You can control cookies through your browser settings, though some features may not work correctly if disabled.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Correct, update, or delete personal data.
  • Opt out of marketing communications at any time.
  • Withdraw consent for data processing where applicable.

Data Security

We implement technical, administrative, and physical safeguards to protect your personal information. Despite our best efforts, no security system is completely impenetrable.

Contact

For any privacy concerns or inquiries, contact us at:
Email: info@gtpowersolutions.co.za
Phone: 010 510 1163