Privacy Policy

Effective Date: 9 December 2025

Greentech Power Solutions

Greentech Power Solutions (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

1. Business Information (Mandatory)

Business Name: Greentech Power Solutions
Physical Address:
Business Park, Unit 10, Le Roux,
910 Richards Dr,
Halfway House, Midrand, 1685
South Africa

Email: info@gtpowersolutions.co.za
Phone: +27 012 110 4028

2. Purpose of This Policy

This policy applies to all personal information collected through:

  • Our website
  • Online store and checkout pages
  • Email, phone, and electronic communications
  • Customer enquiries, orders, and installations

By using our website or services, you consent to the collection and processing of personal information as described in this policy.

3. Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Telephone number
  • Physical and delivery address
  • Billing information (excluding full card details)
  • Order and transaction history
  • IP address and browser information
  • Any information voluntarily provided via forms or email

We only collect information that is necessary, relevant, and lawful.

4. How We Collect Personal Information

Personal information may be collected when you:

  • Place an order or request a quote
  • Contact us via email, phone, or online forms
  • Request installation or technical support
  • Subscribe to communications
  • Browse our website (via cookies or analytics tools)

5. Purpose for Processing Personal Information

We process personal information for the following purposes:

  • Processing orders, payments, and deliveries
  • Providing installation and after-sales support
  • Communicating about orders, enquiries, or services
  • Complying with legal and regulatory obligations
  • Improving website performance and user experience
  • Preventing fraud and ensuring security

We do not sell or trade personal information.

6. Legal Basis for Processing (POPIA Compliance)

Personal information is processed lawfully under POPIA based on:

  • Consent provided by the data subject
  • Contractual necessity (order fulfillment)
  • Legal obligations
  • Legitimate business interests

7. Sharing of Personal Information

We may share personal information only with:

  • Courier and logistics partners (for delivery purposes)
  • Payment service providers (for transaction processing)
  • IT and hosting service providers
  • Legal or regulatory authorities when required by law

All third parties are required to handle personal information securely and lawfully.

8. Data Security Measures

Greentech Power Solutions takes reasonable technical and organisational measures to protect personal information against:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure or alteration

These measures include secure systems, access controls, and responsible data handling practices.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Meet legal, tax, or regulatory requirements

Once no longer required, information is securely deleted or anonymised.

10. Cookies and Website Analytics

Our website may use cookies to:

  • Improve functionality and performance
  • Analyse website traffic
  • Enhance user experience

Users may disable cookies via their browser settings; however, some website features may be affected.

11. Data Subject Rights (Mandatory under POPIA)

In accordance with POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion of personal information
  • Withdraw consent (where applicable)
  • Object to the processing of personal information
  • Lodge a complaint with the Information Regulator

Requests can be submitted to info@gtpowersolutions.co.za.

12. Cross-Border Data Transfers

Where personal information is transferred outside South Africa, we ensure that:

  • Adequate data protection safeguards are in place
  • Transfers comply with POPIA requirements

13. Marketing Communications

We only send marketing communications where consent has been provided or where permitted by law. Customers may opt out at any time by contacting us or using unsubscribe options where available.

14. Children’s Information

Greentech Power Solutions does not knowingly collect personal information from individuals under the age of 18 without parental or legal guardian consent.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect legal, operational, or technological changes. The latest version will always be published on our website.

16. Contact Information (Mandatory)

For privacy-related enquiries or requests, please contact:

info@gtpowersolutions.co.za
+27 012 110 4028